Biography
Deeply commercially founded CRM/Process expert with technical insight.
With roots in a commercially founded education, and working with processes from a end-user perspective, I have allways been interested in the processes regarding change management and best practice.
After working for a number of years with sales, marketing, account management and customer care functions from a commercial and technical point of view in the Telecom industry, I have challenged myself by venturing out to new industries and work as a MS CRM consultant, project manager, presaler and systems architect.
Specialties: CRM Presales, CRM developement, Project Management, Process development, Consultancy, Change Management.