Resources For IT Professionals
Post an article
Wikis - Page Details
  • First published by (aMicrosof)
  • When: 12 Oct 2012 2:16 PM
  • Last revision by (aMicrosof)
  • When: 17 Dec 2012 2:04 PM
  • Revisions: 13
  • Comments: 9
Options
RSSSubscribe to Article (RSS)
Can You Improve This Article?
Positively! Click Sign In to add the tip, solution, correction or comment that will help other users.

Report inappropriate content using these instructions.
Wiki  >  TechNet Articles  >  How to Troubleshoot Microsoft Account Issues

How to Troubleshoot Microsoft Account Issues

How to Troubleshoot Microsoft Account Issues

Microsoft Account Troubleshooter
http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

The Microsoft Account Troubleshooter scans a Windows 8 system for issues and
repairs problems that are found in relation to your Microsoft Account.

The following issues are checked by the Microsoft Account Troubleshooter program:

  • Corrupt Microsoft Account settings
  • Can’t connect to the sync service
  • Problems with Microsoft account Policy
  • Microsoft Account required
  • Connection issues due to proxy or certificate issues
  • Check for roaming GPO enabled status
  • Problem with system registration
  • Signed in with a guest account, or Roaming User Profiles enabled
  • You are not connected to the Internet
  • Proxy Settings
  • You have reached your daily sync quote
  • Sync your settings is turned off
  • Check system not activated.

If you have a Microsoft Account (formerly known as Windows Live ID)  issue, try
making a request via this form:
https://feedback.live.com/default.aspx?productkey=wlaccounts

Forum to report Microsoft Account issues
: http://answers.microsoft.com/en-us/windowslive/forum/liveid

Microsoft Account Support page:
http://windows.microsoft.com/en-US/windows-live/sign-in-cant

Reference

The content originated on this forum thread:
 http://social.microsoft.com/Forums/en-US/whatforum/thread/cc8c3a9a-880c-42c0-b157-f475f9a60e40 

What to Do If Your Hotmail Account Is Hacked or Hijacked
http://social.technet.microsoft.com/wiki/contents/articles/1477.what-to-do-if-your-hotmail-account-is-hacked-or-hijacked.aspx

, , , , , , , , , [Edit tags]
Leave a Comment
  • Please add 8 and 1 and type the answer here:
  • Post
Wiki - Revision Comment List(Revision Comment)
Sort by: Published Date | Most Recent | Most Useful
Comments
  • 14 Dec 2012 11:10 PM

    s.mcknight edited Revision 10. Comment: Interesting and informative article.

  • 27 Nov 2012 8:11 AM

    Fernando Lugão Veltem edited Revision 9. Comment: remove blank space

Page 1 of 1 (2 items)
Wikis - Comment List
Sort by: Published Date | Most Recent | Most Useful
Posting comments is temporarily disabled until 10:00am PST on Saturday, December 14th. Thank you for your patience.
Comments
  • Posted by
    on 21 Nov 2012 2:09 PM

    Thanks.

  • Posted by
    on 27 Nov 2012 8:11 AM

    Fernando Lugão Veltem edited Revision 9. Comment: remove blank space

  • Posted by
    on 14 Dec 2012 11:07 PM

    Interesting overview.Please accept my compliments.

  • Posted by
    on 14 Dec 2012 11:07 PM

    Interesting overview.Please accept my compliments.

  • Posted by
    on 14 Dec 2012 11:07 PM

    Interesting overview.Please accept my compliments.

  • Posted by
    on 14 Dec 2012 11:07 PM

    Interesting overview.Please accept my compliments.

  • Posted by
    on 14 Dec 2012 11:07 PM

    Interesting overview.Please accept my compliments.

  • Posted by
    on 14 Dec 2012 11:07 PM

    Interesting overview.Please accept my compliments.

  • Posted by
    on 14 Dec 2012 11:10 PM

    s.mcknight edited Revision 10. Comment: Interesting and informative article.

Page 1 of 1 (9 items)