Symptoms

If you are in a room with several people and multiple audio devices, you might hear a screeching sound or echo on the audio call.

Resolution

Try the following:

  • Mute your microphone and speakers, or request others in the room to mute their audio.
  • If several people in the same room want to join the same call, consider using a device with a speakerphone, or have participants mute their microphones whenever they are not speaking.

Related Issues

To find solutions for other Lync error messages and alerts, browse all Lync troubleshooting articles.

Community Resources

Phones and Devices Qualified for Microsoft Lync