Iomega
?
Failed
Seagate
FreeAgent GoFlex Desk 2TB
9ZQAN1-570
? USB 2.0 OK USB 3.0
OK USB 2.0 OK USB 3.0
OK
Thermaltake
BlacX Drive Caddy (USB Connection Only)
BlacX Drive Caddy (USB/eSata Connections)
intermittant connection with eSata
OK (USB 2.0)
Toshiba
StorE
PX1710E-1HJ0
To return to the SBS backup information,click here. Note that Microsoft recommend drives are reformatted as NTFS before being used with Windows Server Backup (WSB). Large drives (eg 3TB+) should be reformatted with 512 bytes per cluster as large drives tend to be factory formatted with 4096 bytes per cluster which can cause problems with WSB. Thank you to Merv Porter, SBS-MVP, for writing up the following workaround for USB backup drives that fail to wake from sleep! - Steve
Workaround for External USB Backup Drive not waking from sleep
SBS 2008 administrators may notice that certain makes/models of external USB drives may go to sleep during periods of inactivity resulting in failed backups. One workaround for this utilizes Microsoft’s Devcon utility with scheduled tasks to first remove the USB device and then to rescan the USB bus. Unfortunately, the original 32-bit version of Devcon does not function properly on a Windows 2008 system. However, the Windows Driver Kit (Version 7.1.0) contains a Windows 2008 compatible version.
On a workstation…
Download Windows Driver Kit (Version 7.1.0) iso to a folder on the hard drive
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=36a2630f-5d56-43b5-b996-7633f2ec14ff&displaylang=en
Download Universal Extractor
http://legroom.net/software/uniextract
\WinDDK\7600.16385.win7_wdk.100208-1538\tools\devcon\amd64
Back at the SBS 2008 server, log on as a domain administrator and copy the Devcon utility to a convenient place (like the root of the C: drive) and then create two Scheduled Basic Tasks…
Name: Devcon Remove USB before backup
Program: devcon.exe
Schedule: (10 minutes before backup)
Arguments: remove usbstor*
Start in: c:\
Name: Devcon Rescan USB Bus before backup
Schedule: (5 minutes before backup)
Arguments: rescan
Other parameters to include in each scheduled task…
Run with highest privileges
Wake computer if necessary (Note: not sure if this one is actually necessary)
Run even if user is not logged on
Note: You may see the following critical errors in the event log after implementing the Devcon tasks. (It is believed that these can be ignored):
Event ID 16: The shadow copies of volume \\?...340-11df-a3e5-001b217ab973} were aborted because volume \\?...340-11df-a3e5-001b217ab973}, which contains shadow copy storage for this shadow copy, was force dismounted.
Event ID 137: The default transaction resource manager on volume \\?\Volume{921672f3-f340-11df-a3e5-001b217ab973} encountered a non-retryable error and could not start. The data contains the error code.
You may also see Event ID 51 and Event ID 57 warnings.
ABI_Consulting edited Revision 89. Comment: Added column for Windows Server 2012. Also added Toshiba Canvio Basics 1.5 (2.5"), Fantom Drives GreenDrive 1TB
helsby edited Revision 86. Comment: added WD Hybook 1140
dwpoyner edited Revision 82. Comment: Add Elements Desktop 2TB drive model #
Steven Banks - SBS MVP edited Revision 77. Comment: To correct table formatting gone mad.
scottuk1 edited Revision 72. Comment: Added two Hitachi Drives (Touro) USB 2 okay USB3 version not okay.
Yagmoth555 edited Revision 71. Comment: adding the dell rd1000 to the list
Ed Price - MSFT edited Revision 70. Comment: Font consistency. Great article!
Susan Bradley edited Revision 58. Comment: edited for subject line font
Darren Woodford edited Revision 57. Comment: centred final entries
Darren Woodford edited Revision 56. Comment: think I've finally sorted it
We are using acomdata 750gb harddrives with success, model #PQHD750USE-72 with a production date of 11/2008, SBS 2008 Enterprise
I am looking for a backup drive for 2008 and you mention the Western Digital Passport (non-NESN) I assume this is the one without the Smartware software. I have looked to try and find this version but not successful yet. Do you have a part number for this?
The Thermaltake BlacX Drive Caddy you've got "SG", do you mean the "5G"? I just purchased SBS 2011 Standard and am trying to figure out which external HDD system to use for backups. Thanks!
Andy Kinnard edited Revision 17. Comment: Note BlackBelt FAIL on SBS 2011
We are using Western Digital EESN, result = intermittent FAIL on SBS2008
Ed Price - MSFT edited Revision 19. Comment: White space
Susan Bradley edited Revision 21. Comment: Added Verbatim Store N Go
Tested Iomega® Prestige™ Desktop Hard Drive 1TB (Item # 35180) with HP ML-350 G6 running SBS 2011 and hotfix 982018. This drive appears to be the same as the iomega Ego drive and emulates a CDROM drive. It does not report its "Bytes Per Physical Sector" correctly so it will not work with backup software in 2008. See Below:
C:\Users\administrator>fsutil fsinfo ntfsinfo f:
NTFS Volume Serial Number : 0x2ebc529bbc525d81
Version : 3.1
Number Sectors : 0x000000000e8b4eff
Total Clusters : 0x000000000e8b4eff
Free Clusters : &nb