Microsoft Windows Server 2012
Microsoft BHOLD
Unable to install BHOLD Core module on Windows Server 2012 box. Received this error during attempt:
Action 11:32:26: StartServices. Starting services Action start 11:32:26: StartServices. Action ended 11:32:26: StartServices. Return value 1. MSI (s) (14:CC) [11:32:26:420]: Doing action: CA_CoreProductGetWebsiteExists Action 11:32:26: CA_CoreProductGetWebsiteExists. Action start 11:32:26: CA_CoreProductGetWebsiteExists. Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action CA_CoreProductGetWebsiteExists script error -2147217394, : Line 66, Column 1, MSI (s) (14:B4) [11:33:17:411]: Product: Microsoft BHOLD Suite - Core -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action CA_CoreProductGetWebsiteExists script error -2147217394, : Line 66, Column 1,
Action ended 11:33:17: CA_CoreProductGetWebsiteExists. Return value 3. MSI (s) (14:CC) [11:33:17:443]: Note: 1: 2265 2: 3: -2147287035 MSI (s) (14:CC) [11:33:17:443]: Machine policy value 'DisableRollback' is 0 MSI (s) (14:CC) [11:33:17:443]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (14:CC) [11:33:17:443]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (14:CC) [11:33:17:443]: No System Restore sequence number for this installation. MSI (s) (14:CC) [11:33:17:443]: Unlocking Server Action ended 11:33:17: INSTALL. Return value 3. Property(S): VirtualMemory = 1522
The highlighted section implies this issue is related to finding web site/IIS problem. According to the BHOLD Core install document, it shows the following snippet regarding installation on Windows Server 2012:
It turns out that all of the sub-components under this need to be selected as well, as depicted below:
Add these components(no reboot required) and ran install again, it succeeded.
Peter Geelen - MSFT edited Revision 1. Comment: Cleaned HTML