Exchange 2010 Mailbox Role: Installation Failed

Exchange 2010 Mailbox Role: Installation Failed

Error

Microsoft.Exchange.Management.Deployment.UpdateRmsSharedIdentity.Link()

This error occurs because the federated built-in e-mail account that links to the computer account no longer exists. Or, the federated built-in e-mail account in the Active Directory directory service is corrupted.

Resolution

Login to a Domain Controller or A machine which has Active Directory Tools installed:

  1. Click Start, click Run, type adsiedit.msc, and then click OK.
  2. Locate the Default Naming Context node, and then locate to the CN=Users container.
  3. Locate and then right-click the CN=FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042 container. Then, click Delete.
  • Rerun the Exchange Server 2010 Mailbox role setup application.
  • Create a new federated e-mail account by using the following command: (No change in the below command...just type as it is)
    New-Mailbox -Arbitration -Name FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042 -UserPrincipalName FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042@<Default_Accepted_Domain>

Useful link : http://support.microsoft.com/kb/978776

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  • Ed Price - MSFT edited Original. Comment: Great article! Minor edits, added tags, and title cap guideline updates.

  • Maheshkumar S Tiwari edited Revision 2. Comment: Added Tag

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