Editing: Live Meeting-To-Lync: End-User Readiness

Title
<html> <body> <table width="579" height="69"> <tbody> <tr> <span style="font-size:12px"></span> </tr> <tr> <td><span style="font-size:12px">This page is part of the </span><a href="http://technet.microsoft.com/en-us/lync/hh182968"><span style="font-size:12px">Live Meeting-to-Lync Transition Guide</span></a><span style="font-size:12px"> (TechNet site).</span><br> </td> <td align="right"><img alt="" src="http://social.technet.microsoft.com/wiki/resized-image.ashx/__size/550x0/__key/CommunityServer-Wikis-Components-Files/00-00-00-00-05/7180.mslync_2D00_logo.png" width="134" height="60" style="border:0px solid currentColor"> <br> </td> </tr> </tbody> </table> <hr> <h2><a name="Five_Step_Transition_Approach"></a>Five Step Transition Plan</h2> <ol> <li>[[Technical and Administration]] </li><li>[[Support Strategy]] </li><li>[[Pilot Testing]] </li><li>[[End-User Readiness]] (this page) </li><li>[[Awareness Planning]] </li></ol> <hr> <p><em>End-user readiness</em> refers to instilling end-user confidence throughout the transition. Readiness involves preparing your end-users to off-board Live Meeting and organizing a training plan to help quickly on-board Lync. With a wide variety of resources available, it is easy to design a training plan to best suit your users’ learning styles. In addition, many of our training resources are localized, enabling you to accommodate users around the globe.</p> <h2><a name="End-User_Readiness_Key_Tasks"></a><span style="text-decoration:underline"><strong>End-User Readiness Key Tasks*<br> </strong></span></h2> <ul> <li>Lync on-boarding <ul> <li>Review available resources, determine which meet your organization’s needs, and customize based on your use case </li><li>Develop a training plan to guide your users through the Lync onboarding process </li></ul> </li></ul> <ul> <li>Live Meeting ramp-down <ul> <li>Remove references to Live Meeting training resources and links </li><li>Define end-user transition timeline and required tasks </li></ul> </li></ul> <span style="font-size:10px">* Download the </span><a href="http://www.microsoft.com/downloads/details.aspx?FamilyID=c2900765-4b78-4123-a7bd-6be8b08d94c9" target="_blank"><span style="color:rgb(0,102,221); font-size:10px">transition planning workbook</span></a><span style="font-size:10px"> for a complete task list</span><br> <br> <h2><a name="Resources"></a><span style="text-decoration:underline"><strong>Resources:</strong></span></h2> <p>Leverage these online resources to help drive your end-user readiness activities.</p> <ul> <li><a href="http://go.microsoft.com/fwlink/?LinkId=211705" target="_blank">Lync Adoption and Training Kit </a></li><li><a href="http://office.microsoft.com/en-us/communicator-help/lync-instructor-led-training-HA102465959.aspx" target="_blank">Instructor-Led Training</a> <ul> <li><strong>Transitioning to Lync</strong> class designed especially for those moving from Live Meeting to Lync </li></ul> </li><li><a href="http://lync.microsoft.com/Adoption-and-Training-Kit/rollout-and-adoption/Pages/Trainer/Intro-to-Trainer.aspx" target="_blank">Training Checklist</a> (Lync 2010) </li><li><a href="http://lync.microsoft.com/Adoption-and-Training-Kit/training/Pages/default.aspx" target="_blank">Find a Training Plan</a> (Lync 2010) </li></ul> <p>NOTE: If you are a BPOS-S customer, <a href="http://social.technet.microsoft.com/wiki/contents/articles/3125.aspx"> <span style="color:rgb(0,102,221)">click here </span></a>for additional information regarding your transition planning.</p> <ul> <li> <table border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse"> <tbody> <tr> <td valign="top" style="background:rgb(155,187,89); padding:0cm 5.4pt; border:1pt solid windowtext; width:488.9pt"> <h4><a name="Best_Practice_Recommendations"></a><strong><span style="color:rgb(255,255,255)">Best Practice Recommendations<br> </span></strong></h4> </td> </tr> <tr> <td valign="top" style="border-width:medium 1pt 1pt; border-style:none solid solid; border-color:currentColor; padding:0cm 5.4pt; width:488.9pt"> <ul> <li>Leverage learnings from pilot program to outline a transition task list for end-users </li><li>Customize your own training documents/classes </li><li>Utilize a variety of training methods to accommodate different learning styles </li><li>Index 3-5 top training resources in your training plan. Too many options may confuse users </li><li>Consider a two-phased training approach: train early adopters/pilot testers first, followed by a long-term, broad-reach training strategy </li></ul> </td> </tr> </tbody> </table> </li></ul> <p>Related Resources:      <a href="https://support.live.com/default.aspx?productkey=mocplmhome&brand=mocp&&scrx=1" target="_blank"><span style="color:rgb(0,102,221)">Transition Support</span></a>             <a href="http://social.technet.microsoft.com/wiki/contents/articles/lync-transition-faq.aspx" target="_blank"><span style="color:rgb(0,102,221)">Transition FAQs</span></a>             <a href="http://www.zoomerang.com/Survey/WEB22CBMVGYZNV/" target="_blank"><span style="color:rgb(0,102,221)">Feedback</span></a></p> </body> </html>
Comment
Tags
Please add 3 and 2 and type the answer here:

Products

Resources

Solutions

Updates

Trials

Related Sites

Training

Certifications

Other resources

Support options

More support

Not an IT pro?