Event ID 1014: Microsoft Windows DNS Client

Event ID 1014: Microsoft Windows DNS Client

Applies to

Windows Server 2008, Windows Vista,  Windows 7, Windows Server 2008 R2

Details

Product

Windows Operating System

ID

1014

Source

Microsoft Windows DNS Client

Version

6.1

Symbolic Name

 

Message

Name resolution for the name %1 timed out after none of the configured DNS servers responded.

 

Causes

Customers have reported the following scenarios as possible causes for this event:

  -  TCP/IP Offload is enabled for a network adapter
  -  TCP/IP v6 is enabled and their ISP does not yet support TCP/IP v6.
  -  The spanning tree “portfast" setting is not enabled on your servers switch ports.
  -  Router and PC communicating on different channel or standard.

User Action

Method one: Disable RSS, Autotuning, and Taskoffload

1.   Run the following command in an elevated command prompt in Windows 7:

 
netsh interface tcp set global rss=disabled

netsh interface tcp set global autotuninglevel=disabled

netsh int ip set global taskoffload=disabled

 
2.  Disable the Scalable Networking Pack (SNP) in Windows 7 by changing the registry settings as follows:

Perform a full-system backup before you disable the SNP.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters]

EnableTCPChimney=dword:00000000
EnableTCPA=dword:00000000
EnableRSS=dword:00000000
 

If the registry keys do not exist, create them, and then assign the previous values.

Method two : Disable TCP/IP v6

To disable TCP/IP v6

1.  Click Start, click Control Panel, click Network and Internet, and then click
View network status and tasks.

2.  In the left pane, click Manage Network Connections.

3.  Right-click Local Area Connection, and then click Properties.

4.  In the pop-up box, clear the Internet Protocol Version 6 (TCP/IPv6) check box.

5.  Click OK, and then restart your computer.

 To enable TCP/IP v6

1.  Follow steps 1 through 3 in the previous procedure.

2.  In the pop-up box, select the Internet Protocol Version 6 (TCP/IPv6) check box.

3.  Click OK, and then restart your computer.

Method three: Enable the spanning tree portfast setting in your router 

This action varies depending on your infrastructure router. Consult your manufacturer for further details.

Method four: Set you router and PC to communicate on same channel and standard manualy

1. Go to your router admin page which should be 192.168.1.1 (confirm with router manufacturer).

2. Navigate to WiFi settings and choose a channel which should comply with your location, for ex: 11. Save.

3. Choose Standard to broadcast WiFi signal as G only not abgn, bgn, gn (If your router is N capable and any PC in your home/office is only G ready). Save.

4. Go to your PC Network and Sharing Center (Windows 7) and Click on Change Adapter Settings, select you WiFi adapter, right click and choose Properties.

5. In pop up window select Configure, in next window click on Advance tab and browse settings there and choose same channel you choose in you router for ex: 11 and the same standard as G not abgn, bgn or gn. Save and Exit.
 

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Wiki - Revision Comment List(Revision Comment)
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Comments
  • Ed Price - MSFT edited Revision 23. Comment: tag

  • Ed Price - MSFT edited Revision 21. Comment: Headers

  • Ed Price - MSFT edited Revision 19. Comment: We're not going to add "(en-US)" to the titles because of various difficulties. Please continue to add the tag though!

  • Ed Price - MSFT edited Revision 17. Comment: Font style, formatted whitespace, added tags

  • Patris_70 edited Revision 14. Comment: added en-US title

  • SiddGaur edited Revision 13. Comment: I was having same problem and old Wiki troubleshooting didn't resolve it in my scenario, but this worked fine.

  • Fernando Lugão Veltem edited Revision 12. Comment: added toc and tags. correct fonts

  • Gokhan Ozcifci edited Revision 7. Comment: table is not working

  • Gokhan Ozcifci edited Revision 6. Comment: table is not working

  • Gokhan Ozcifci edited Revision 3. Comment: Lay-out and size

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Comments
  • Ed Price - MSFT edited Original. Comment: Title per guidelines and added TOC and tags.

  • Gokhan Ozcifci edited Revision 3. Comment: Lay-out and size

  • Gokhan Ozcifci edited Revision 6. Comment: table is not working

  • Gokhan Ozcifci edited Revision 7. Comment: table is not working

  • Fernando Lugão Veltem edited Revision 12. Comment: added toc and tags. correct fonts

  • SiddGaur edited Revision 13. Comment: I was having same problem and old Wiki troubleshooting didn't resolve it in my scenario, but this worked fine.

  • Patris_70 edited Revision 14. Comment: added en-US title

  • Ed Price - MSFT edited Revision 17. Comment: Font style, formatted whitespace, added tags

  • Ed Price - MSFT edited Revision 19. Comment: We're not going to add "(en-US)" to the titles because of various difficulties. Please continue to add the tag though!

  • teşekkür ederim

  • checking event logs (auto)  ????????????? are there any hard problems

  • I have tried all of the suggested methods, however I still have the problem. Any suggestions?

  • I have tried all of the suggested methods, however I still have the problem. Any suggestions?

  • solved by setting manually DNS server addresses for both IPv4 and IPv6 protocol; ISP automatic setting works badly

  • I solved this problem by "Method 3", that is, I contacted your Internet delivery. I have made dictated Netia.pl Consultant. I have a modem Netia Spot. I believe that the following procedure is effective for all users of Windows 7 x64 Home Premium. `Control Panel` (View by: Large icons)> `Network and Sharing Center`> `Change` adapter> select `Properties`> `open Internet Protocol Version 4 (TCP/IPv4)`> `Get clear choice DNS server address automatically '> select `Use the following DNS server addresses'> type 8 | 8 | 8 | 8 (aka 8.8.8.8) in the area of​​` `Preferred DNS server> type 8 | 8 | 4 | 4 (or 8.8.4.4 ) in the area of ​​`Alternate DNS server '> OK.

    _____________________________________________________________________________________________

    From this problem and that the "method 3", that is, and contacted your Internet delivery.  I have made dictated Netia. pl Consultant.  And have a modem Netia Spot.  And that the following the procedure is effective for all users of Windows 7 x64 Home Premium.  ' Control panel' (View that:  Large icons)> ' network and Sharing Center'> ' Change' adapter> select' properties'> ' open Internet Protocol Version 4 (TCP/IPv4)'> ' Get clear choice DNS server address automatically'> select' Use the following DNS server addresses' > type 8 | 8 | 8 | 8 (aka 8.8.8.8) in the area of​​'' Preferred DNS server> type 8 | 8 | 4 | 4 (or 8.8.4.4) in the area of ​​' Alternate DNS server'> OK.

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