PROBLEM STATEMENT
Today, I worked on an issue to where we had just completed the installation of the Forefront Identity Manager 2010 Service and Portal. Navigating to the IdentityManagement site we receive “Service Not Available”. This is a very common error (see Additional Information), so we took a look at the Event Logs.
APPLICATION EVENT LOG
Reviewed the Application Event Log and found the following information, indicating that the FIM Portal cannot connect to the middle tier.
Log Name: Application Source: Microsoft.ResourceManagement.PortalHealthSource Date: 8/1/2011 4:24:02 PM Event ID: 10 Task Category: None Level: Error Keywords: Classic User: N/A Computer:
Description: The Portal cannot connect to the middle tier using the web service interface. This failure prevents all portal scenarios from functioning correctly.
The cause may be due to a missing or invalid server url, a downed server, or an invalid server firewall configuration.
Ensure the portal configuration is present and points to the resource management service.
CAUSE
In the web.config file (found in C:\InetPub\wwwroot\wss\VirtualDirectories\80), we found that the resourceManagementServiceBaseAddress contained invalid information, in that it had double http://.
<resourceManagementClient resourceManagementServiceBaseAddress="http://http://myfimserver:5725" timeoutInMilliseconds="60000" />
RESOLUTION
We were able to resolve the issue through the following steps:
ADDITIONAL INFORMATION
There can be many reasons that we receive the “Service Not Available” message when navigating to the FIM Portal. This is just one instance of what caused the problem, and how to resolve this specific problem. If this does not resolve the problem, than you may need to contact Microsoft Support.
Fernando Lugão Veltem edited Revision 7. Comment: added toc
Ed Price - MSFT edited Revision 3. Comment: Font and spacing
Ed Price - MSFT edited Revision 2. Comment: Just quotes
Tim Macaulay edited Original. Comment: removed computer name
This error may be caused by FIM service. Check my case out: thuansoldier.net