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  • First published by (8MVP, Microsoft Partne)
  • When: 13 Mar 2012 8:31 PM
  • Last revision by (cMVP, Microsoft Community Contributo)
  • When: 7 Mar 2013 3:25 PM
  • Revisions: 6
  • Comments: 2
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Wiki  >  TechNet Articles  >  Troubleshooting: Failed Startup Services Lync Server Access Edge

Troubleshooting: Failed Startup Services Lync Server Access Edge

Troubleshooting: Failed Startup Services Lync Server Access Edge

Table of Contents



Overview


I have the following set topology:
 
 
The Edge Server is configured and policies established publishing the Standard Pool.
The steps of the settings are on the article Instalação do Lync Edge Server em DMZ Double Hop (pt-BR)

Symptom

After installing the Edge Server services will not boot. And while trying to initialize the service Lync Access Edge Server the following error occurs.
 

Following is the text of the error:

Windows could not start the Lync Server Access Edge on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the vendor, and refer to service-specific error code -1008124918

Cause

This error occurs when the ip's configured on the external network adapter of the Edge Server does not match the ip's configured for External Services Settings in Topology Builder.
Execute the Buider Topology and access the properties of the Edge Pools, External Settings in Settings check the settings of the IP Address configured for each service
 
 
On the Edge server run ipconfig and check what ip's are configured in the external network adapter
 

Perform the following solutions:

Solution 1°

Change the ip's the external network adapter Lync Edge configuring the same ip's the Topology Builder.
 

It's not necessary to restart the server after changing the ips try to start the services again, they should start without errors
 


Solution 2°

Another alternative is to change the ip's configured in the Topology Builder to reflect the ip's configured in the outer plate of the Edge Server.
Start Topology Builder, and edit the settings of Edge Pools
   

In Edge Server Configuration change the ip address of the Edge's services and set the same ip's configured on the external network adapter of the Edge.
 

After publishing the topology changes again
 

Start Lync Server Management Shell and run the cmdlet for starting the replication topology changes to the Edge Server.
 

With the changes have replicated to start services on the server Edge Server start the Edge Server services.
 


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This article is also available in the following languages:


This article was originally written by: 
Fernando Lugão Veltem
blog: http://flugaoveltem.blogspot.com 
twitter: @flugaoveltem 

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  • 7 Mar 2013 3:25 PM

    Richard Mueller edited Revision 4. Comment: Removed (en-US) from title, added tags

  • 14 Mar 2012 10:10 AM

    Fernando Lugão Veltem edited Original. Comment: added portugues version  

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  • Posted by
    on 14 Mar 2012 10:10 AM

    Fernando Lugão Veltem edited Original. Comment: added portugues version  

  • Posted by
    on 7 Mar 2013 3:25 PM

    Richard Mueller edited Revision 4. Comment: Removed (en-US) from title, added tags

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