The Consumer Support Technician on Windows Vista certification is for IT professionals who typically work as Consumer Support Technicians (CSTs).
Candidates must have experience with a wide range of desktop operating systems, desktop applications, and mobile devices, and experience with network, virus, malicious software (malware), and hardware support issues.
Candidates for this exam should have experience implementing, administering, and troubleshooting desktop operating systems in stand-alone or small home-network environments.
Required exams
This article is also available in the following languages:
Patris_70 edited Revision 3. Comment: removed en-US from title
Horizon_Net edited Revision 2. Comment: added link to German version
Horizon_Net edited Revision 1. Comment: added link to 'Exam 70-623 - Pro: Microsoft Desktop Support - Consumer'
Horizon_Net edited Original. Comment: added link to 'Exam 70-620 - TS: Configuring Microsoft Windows Vista Client'