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The Consumer Support Technician on Windows Vista certification is for IT professionals who typically work as Consumer Support Technicians (CSTs).

Candidates must have experience with a wide range of desktop operating systems, desktop applications, and mobile devices, and experience with network, virus, malicious software (malware), and hardware support issues.

Candidates for this exam should have experience implementing, administering, and troubleshooting desktop operating systems in stand-alone or small home-network environments.

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