AD RMS Install or Uninstall Fails with "index was out of range"

AD RMS Install or Uninstall Fails with "index was out of range"


Symptoms

When you attempt to install or remove the Active Directory Rights Management Services (AD RMS) server role from a computer running Microsoft Windows Server 2008 or Windows Server 2008 R2, the Results page of the Roles wizard shows that the installtion/removal failed. The error message begins, "Attempt to perform custom actions before installing/un-installing Active Directory Rights Management Server failed. Index was out of range."

Cause

AD RMS cannot be installed or removed from a computer if any of the existing Web sites is not bound to the HTTP protocol.

Resolution

Bind the all of Web sites to the HTTP protocol and then retry installing or removing the AD RMS server role.

To bind the AD RMS Web site to the HTTP protocol

  1. Open the Internet Information Services (IIS) Manager console and expand the server that is hosting AD RMS.

  2. In the connections tree in the results pane, expand Sites, and then right-click the Web site on which you have bound only to SSL. If there is any, that can cause trouble.

  3. Click Edit bindings.

  4. In the Site Bindings dialog box, click Add, in the Type list select HTTP, and then click Close.

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Wiki - Revision Comment List(Revision Comment)
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  • Fernando Lugão Veltem edited Revision 8. Comment: added toc and tags

  • Jim Groves (MSFT) edited Revision 7. Comment: Fixed conversion of quote marks to " tag

  • Jim Groves (MSFT) edited Revision 5. Comment: Reverting converted the quotation marks to "

  • Jim Groves (MSFT) edited Revision 6. Comment: It turns out that Pite was correct: This does occur when any Web site isn't bound to HTTP.

  • Jim Groves (MSFT) edited Revision 4. Comment: I verified with the AD RMS test team that a lack of an HTTP binding does not interfere with installation except when AD RMS is being installed with Identity Federation Support (which is covered in a separate article on this Wiki). Also, there is no problem if a Web site other than the AD RMS Web site is not boud to HTTP.

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Comments
  • Jim Groves (MSFT) edited Revision 4. Comment: I verified with the AD RMS test team that a lack of an HTTP binding does not interfere with installation except when AD RMS is being installed with Identity Federation Support (which is covered in a separate article on this Wiki). Also, there is no problem if a Web site other than the AD RMS Web site is not boud to HTTP.

  • Jim Groves (MSFT) edited Revision 5. Comment: Reverting converted the quotation marks to "

  • Jim Groves (MSFT) edited Revision 6. Comment: It turns out that Pite was correct: This does occur when any Web site isn't bound to HTTP.

  • Jim Groves (MSFT) edited Revision 7. Comment: Fixed conversion of quote marks to " tag

  • delete web site which rms

  • Fernando Lugão Veltem edited Revision 8. Comment: added toc and tags

Page 1 of 1 (6 items)