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FIM-HELP TROUBLESHOOTING
Tagged Content List
Wiki Page:
Troubleshooting FIM: Event ID 6401 – management agent controller encountered an unexpected error
Peter Geelen - MSFT
OVERVIEW This scenario covers provisioning accounts into a Microsoft Exchange 2010 Service Pack 1 Forest. Utilizing the ExchangeUtils.CreateMailbox function using the five (5) parameter version, the Synchronization Service Engine throws the following error into the Application Event Log. ...
on
29 Jul 2013
Wiki Page:
Troubleshooting FIM Performance: Slow or Hanging Full Synchronization
Peter Geelen - MSFT
Table of Contents Overview / Problem Statement Cause Resolution See Also Overview / Problem Statement Recently worked an issue where we were experiencing an extremely slow Full Synchronization. The Full Synchronization was so slow, that it appeared as if it was hanging and not processing. In...
on
29 Jul 2013
Wiki Page:
[Troubleshooting] Forefront Identity Manager Server Database could not be successfully deployed.
Naomi N
Problem Statement Installing the FIM Service and Portal an error message may appear with the wording below: “The Forefront Identity Manager Server database could not be successfully deployed. Error: Timeout Expired. The timeout period elapsed prior to completion of the operation or the server...
on
28 Jul 2013
Wiki Page:
[Troubleshooting] Cannot generate SSPI Context
dplotnikov - mvp
Table of Contents Problem Statement Cause Troubleshooting Action Resolution Problem Statement The FIM Service fails to start. Review of the Application Event Log, we see an Event ID 0. The key is the text within the message "Cannot generate SSPI context". Cause This is...
on
23 Jul 2013
Wiki Page:
[Troubleshooting] FIM Report Updates not Available after Hotfix Upgrade.
dplotnikov - mvp
Table of Contents Issue Cause Solution Issue You have a deployment of FIM Reporting in working order prior to the upgrade. You then apply a FIM hotfix and a few days later you notice that no new data is showing in the reports. You also notice that there is no event errors in the FIMService...
on
16 Jul 2013
Wiki Page:
[Troubleshooting] An exception occurred while running Microsoft.IdentityManagement.SolutionPackUtility.exe:
dplotnikov - mvp
Table of Contents Problem Statement Troubleshooting Action Error Message Cause Resolution Problem Statement Updating the FIM Portal, the installation fails and rolls back with no error message. Troubleshooting Action Since we have no error message displayed to the end-user, we needed...
on
16 Jul 2013
Wiki Page:
[Troubleshooting] An update conflict has occurred, and you must re-try this
dplotnikov - mvp
Table of Contents Problem Statement Troubleshooting Action Error Message Cause Resolution Problem Statement Updating the FIM Portal, the installation fails and rolls back with no error message. Troubleshooting Action Since we have no error message displayed to the end-user, we needed...
on
16 Jul 2013
Wiki Page:
[Troubleshooting] Failed to retrieve schema and Event ID 6331
dplotnikov - mvp
Table of Contents Problem Statement Error Message Displayed Application Event Log Resolution Problem Statement Attempting to refresh the schema of the FIM Service Management Agent we receive either the error message below, or the Event ID 6331 in the Application Event Log. Error Message Displayed...
on
16 Jul 2013
Wiki Page:
[Troubleshooting] FIM MA - Failed to Retrieve Schema Troubleshooter
Tim Macaulay
Overview/Purpose The purpose of this document is to provide a central location of different ways to troubleshoot the FIM Service Management Agent "Failed to Retrieve Schema" message. There are several pieces of information out here in the wiki that cover things to try, and I would like...
on
14 Jul 2013
Wiki Page:
[Troubleshooting] AD MA Home Folder Attribute is not flowing correctly
Serhad MAKBULOĞLU
Overview Attempting to provision Active Directory User Accounts with the attribute HomeFolder and we are seeing the following 502 error in the Application Event Log. Cause When logging on with the user the following event was logged on the Application event log: Log...
on
4 Jul 2013
Wiki Page:
[Troubleshooting] Could not load file or assembly
Tim Macaulay
Table of Contents Overview / Purpose/ Goal Process Monitor Steps Resolution See Also Overview / Purpose/ Goal A Full Import and Full Synchronization single step run profile was generating 499 synchronization errors. We clicked on the hyperlink for the error, and then details to review the stack...
on
4 Jul 2013
Wiki Page:
[Troubleshooting] Error 25009.The Forefront Identity Manager Synchronization Service setup wizard cannot configure the specified database
Tim Macaulay
Table of Contents Overview Windows Installer Verbose Log Troubleshooting Resolution See also Overview Recently worked on an upgrade issue, where we were upgrading from Forefront Identity Manager 2010 (FIM 2010) to Forefront Identity Manager 2010 R2 (FIM 2010 R2). In doing so, the FIM Synchronization...
on
4 Jul 2013
Wiki Page:
[Troubleshooting] stopped-dll-exception: WinRM cannot process the request: Access Denied
Tim Macaulay
Overview / Purpose This issue was seen while working a Global Address List (GalSync) solution where we are provisioning mail-enabled contacts to Microsoft Exchange 2010. You can see in the Synchronization Service Manager console, that the Export step fails with a stopped-dll-exception status. ...
on
4 Jul 2013
Wiki Page:
[Troubleshooting] Notification Workflows that send email from the FIM Service Account are not working
Tim Macaulay
Problem Statement You recently moved your Microsoft Exchange Environment from on-premise to the cloud. You then notice that Notification Workflows that send email from the FIM Service Account have stopped working. Work-Around We currently have developed a work-around for the issue. You can...
on
4 Jul 2013
Wiki Page:
[Troubleshooting] GalSync contacts are not being created for new users
Tim Macaulay
Problem Statement In this case, we upgraded his Synchronization Service Engine from Microsoft Identity Integration Server 2003 Service Pack 2 (MIIS 2003 SP2) to Microsoft Forefront Identity Manager 2010 (FIM2010). We had a customized GalSync Solution in MIIS 2003 that we are now attempting to get...
on
4 Jul 2013
Wiki Page:
[Troubleshooting] SSPR Error 3000 with 0x80131047
Tim Macaulay
Environment Forefront Identity Manager 2010 R2 Self-Service Password Reset (SSPR) Issue : Attempts to reset a password in the portal fails with the following error. An error has occurred. Please try again, and if the problem persists, contact your help desk or system administrator. (Error 3000...
on
4 Jul 2013
Wiki Page:
[Reference] FIM Portal, FIM Password Registration Portal, and FIM Password Reset Portal Software Requirements
Tim Macaulay
We have seen quite a few Self-Service Password Reset, and Self-Service Password Registration Portal for FIM 2010 R2 cases recently. In troubleshooting them, we have found that there are some configuration settings missed. Here are the Software and Hardware requirements for the Self-Service Password...
on
4 Jul 2013
Wiki Page:
[Troubleshooting] Run Profiles 0x8004100E - Invalid Namespace
Tim Macaulay
Overview An error of "Failed connecting to the WMI Namespace" is thrown when utilizing the WMI Provider MicrosoftIdentityIntegrationServer to automate processes such as (1) The execution of run profiles, (2) clearing the Run History. Here is an example of the error message: ...
on
4 Jul 2013
Wiki Page:
[Troubleshooting] The property value you specified, "-1073740026", isn't defined in the Enum type "Nullable`1"
dplotnikov - mvp
Table of Contents Issue Behavior Solution Issue : You are running GALSYNC and you get the following error on a conference room mailbox object: Application Event Log Log Name: Application Source: FIMSynchronizationService Date: 6/13/2013 2:04:43 PM Event ID: 0 ...
on
25 Jun 2013
Wiki Page:
[Reference]: How to Easily Export a Connector Space List to Excel
Richard Mueller
I had a customer today ask if there was a way to get the results of an export into excel. Here's what I did: 1. Right click on the connector space we are interested in 2. Select the proper scope and configure the columns of interest (Here I'll be looking at pending exports for one of my...
on
24 Jun 2013
Wiki Page:
[Troubleshooting] Install FIM Data Warehouse Support Scripts When the Data Warehouse SQL Database Resides on a Remote SQL Server
Richard Mueller
Install FIM Data Warehouse Support Scripts when the Data Warehouse SQL database resides on a Remote SQL Server. Issue: Currently the FIM Reporting documentation for the installation of Service Manager Data Warehouse server with its SQL database on a remote SQL server does not describe how to...
on
23 Jun 2013
Wiki Page:
[Troubleshooting] FIM CM – Attempts to Retire Smart Card Receive Error 0x80072116
Tim Macaulay
Table of Contents ISSUE CAUSE WORKAROUND/MITIGATION SCREENSHOTS Applies to: ISSUE Attempts to manage (retire, revoke, etc.) an issued smart card in FIM CM or CLM 2007 receive the following error. Name translation: Could not find the name or insufficient right to see name. (Exception from HRESULT...
on
22 Jun 2013
Wiki Page:
[Troubleshooting] FIM CM: Viewing the Policy Module Properties with the Active Directory Certificate Services Console Fails
Tim Macaulay
Table of Contents ISSUE CAUSE SOLUTION ISSUE With FIM CM components installed attempting to view the policy module properties with the Active Directory Certificate Services console fails. The following error displays. An error was encountered during communication with Certification Authority...
on
22 Jun 2013
Wiki Page:
[Troubleshooting] FIM CM Certificate Request Error: Denied by Policy Module
Serhad MAKBULOĞLU
ISSUE FIM CM certificate requests fail. The error returned in the CM request page is "denied by Policy Module." TROUBLESHOOTING Application and FIM Certificate Manager event logs Log Name: Application Source: Microsoft-Windows-CertificationAuthority Date: 5 /...
on
21 Jun 2013
Wiki Page:
Troubleshooting FIM: Event ID: 6152 – stopped-extension-dll-load
Ed Price - MSFT
Table of Contents Issue Troubleshooting Steps: Resolution See also Issue A Full or a Delta Synchronization stops running rather quickly. You notice that the status on the Operations Tab (Run History) is "stopped-extension-dll-load". Investigating the issue, you notice the following...
on
20 Jun 2013
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