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  • Wiki Page: Forum Moderation Guide: Managing Posts and Threads: Duplicate Postings

    This page is part of the Moderating Microsoft Forums series. Duplicate postings (either as posts within threads or new threads that are created) pose a special problem for forum health. Duplicate postings must be managed carefully because they present these issues: · Can artificially inflate...
    on6 Oct 2012

  • Wiki Page: Forum Moderation Guide: Managing Posts and Threads: Locking Threads

    This page is part of the Moderating Microsoft Forums series. Part of a moderator’s function is to lock threads so that no additional posts can be created, edited, or deleted. Most threads remain unlocked, even after a post is marked as the answer. However, there are times when threads should...
    on21 Sep 2012

  • Wiki Page: Forum Moderation Guide: Managing Posts and Threads: Managing Thread Types

    This page is part of the Moderating Microsoft Forums series. The Microsoft forums platform allows for two types of threads: · Discussion Threads – Threads that contain a conversation, but does not require a specific answer to a question. Discussion threads cannot be answered and...
    on18 Sep 2012

  • Wiki Page: Forum Moderation Guide: Managing Posts and Threads: Deleting Posts and Threads

    This page is part of the Moderating Microsoft Forums series. Moderators have the ability to delete posts and threads. However, deletion can be seen as a form of censorship, so use caution when deleting posts. Deleting posts should only be done under these circumstances: · The post is...
    on18 Sep 2012

  • Wiki Page: Forum Moderation Guide: Managing Posts and Threads: Splitting Threads

    This page is part of the Moderating Microsoft Forums series. Splitting threads is the opposite of merging threads. While merging threads combines them, splitting threads breaks them apart. The biggest reason to split a thread is because the posts within it take a different direction than the original...
    on10 Sep 2012

  • Wiki Page: Forum Moderation Guide: Audience

    This page is part of the Moderating Microsoft Forums series. This document conveys prescriptive guidance for moderating any Microsoft online forum, including Microsoft Answers, MSDN, and TechNet. This guide is intended for anyone who has been granted moderator privileges in one or more of the Microsoft...
    on28 Aug 2012

  • Wiki Page: フォーラムモデレートガイド: モデレートのアプローチ (ja-JP)

    特定のモデレートガイドラインやシナリオについて学ぶ前に、Microsoft フォーラムで採るべきアプローチを最初に理解しておくことは重要です。Microsoft フォーラムは、Microsoft 製品や技術に関係する問題について学んだり議論するための技術コミュニティーへ参加するためのフレンドリーな場所となるように意図されています。 大抵の場合、私たちはあなたが自分自身のまま飾らずにいるよう依頼します。Microsoft コミュニティーは、世界中からのさまざまな個人による議論を促進するよう意図されています。これはモデレーターにも同様のことを求めています。しかし、議論に参加するモデレーターは追加の注意を払わなければなりません...
    on27 Aug 2012

  • Wiki Page: Forum Moderation Guide: Managing Posts and Threads: Linking

    This page is part of the Moderating Microsoft Forums series. A common moderation question is how to manage links in forum posts. These types of links are commonly placed into posts: · 3 rd party links · Blogs, articles, and other web sites · Send to specific forum,...
    on23 Aug 2012

  • Wiki Page: Forum Moderation Guide: Managing Users: Banning Users

    This page is part of the Moderating Microsoft Forums series. Users who abuse Microsoft Terms of Use or Forum Code of Conduct policies are subject to banning. As a forum moderator, you cannot directly ban a user, nor do we ask that you make a judgment on whether a user should be banned. Instead,...
    on23 Aug 2012

  • Wiki Page: Forum Moderation Guide: Managing Posts and Threads: Quoting

    This page is part of the Moderating Microsoft Forums series. When quoting a user’s post, moderators must use the quoting feature. The quoting feature within the forums makes text much easier to read because it appears as a dark block of text, indicating that your response is, in part, a quote...
    on22 Aug 2012

  • Wiki Page: Forum Moderation Guide: Managing Behavior: Language

    This page is part of the Moderating Microsoft Forums series. Microsoft forums are a global community, even when the language is English. People from all over the world create and answer posts in Microsoft forums. It is important for all who participate in forums to recognize that English may not...
    on13 Aug 2012

  • Wiki Page: Forum Moderation Guide: Responsibility

    This page is part of the Moderating Microsoft Forums series. Being a moderator is a true privilege and carries with it certain responsibility. Everyone who is granted moderator privileges in a Microsoft forum is expected to follow the guidelines set forth in this document. Moderators are responsible...
    on13 Aug 2012

  • Wiki Page: Forum Moderation Guide: Users: User Profiles: Signatures

    This page is part of the Moderating Microsoft Forums series. Forum users can select any signature as long as it does not violate Microsoft policy. Moderators cannot alter a user’s signature, but can prompt a user to change the signature by posting a request in the forum. Moderators should...
    on13 Aug 2012

  • Wiki Page: Forum Moderation Guide: Roles and Affiliations: Roles

    A role is a job function that is used to grant specific permissions in a forum. The possible roles are shown in Table 2. Role Privileges Answerer Can mark and unmark any reply as the answer to a question Moderator Answerer privileges...
    on13 Aug 2012

  • Wiki Page: Forum Moderation Guide: Managing Behavior: Trolls

    This page is part of the Moderating Microsoft Forums series. A troll ( http://en.wikipedia.org/wiki/Internet_troll ) is someone who intentionally steers a thread off-topic or incites arguments in a forum. The most important guidance is to not engage with trolls. This does not mean that you don’t...
    on6 Aug 2012
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