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  • Wiki Page: MBAM Hardware and Recovery DB requires TDE on c

    Customers have been experiencing some pain with installing the Hardware and Recovery DB. The Transparent Data Encryption feature of SQL Server 2008 must be enabled for the Hardware and Recovery DB to install successfully. The documentation to date is missing this requirement. While we're fixing...
  • Wiki Page: Verifying MBAM Hardware Compatibility Status Checks

    When MBAM client contacts the MBAM server and we check for Hardware status, we log an entry at Win7 client. These logs are located at Event Viewer à Application and Services Logs à Microsoft à Windows à MBAM à Admin logs. EventViewer Log Name: Microsoft-Windows-MBAM/Admin Source...
  • Wiki Page: MBAM webpage not accessible/Server VSS Writer unable to connect to WMI data store.

    Hello everybody. I have the following problem with MBAM installation. First of all let me tell what is the configuration: 2 Windows 2008 R2 servers, both in domain environment. No firewalls. First one is with IIS and MBAM Administration console is installed there. The port used for the webpage...
  • Wiki Page: MBAM - MBAM setup fails while adding MBAM Groups

    Issue: MBAM Setup fails adding SID to MBAM Groups. Note: SID name will be different in your case, since SID is of user who is running the MBAM Setup Program. When we execute MBAM Setup on a server, it fails with one of below 3 scenarios. Scenario 1: MBAM setup log file shows: Populating...
  • Wiki Page: Microsoft MBAM Client Implementation Best Practices

    Microsoft BitLocker Administration and Monitoring (MBAM) is part of Microsoft Desktop Optimization Pack suite (MDOP) which contain other important and business enabling tools available for Software Assurance Customers. MBAM is used to simplify and control the Bitlocker implementation (Windows 7 Machine...
  • Wiki Page: MBAM Setup Fails with SQL Error: Error obtaining a certificate protected by the master key

    <repost from Windows Server Core Team Blog here > Hello, my name is Manoj Sehgal. I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover “MBAM Setup fails with SQL TDE Error message” Microsoft BitLocker Administration and Monitoring...
  • Wiki Page: What to Communicate to Users Before Implementing MBAM in Your Environment

    As you prepare to deploy MBAM in your organization, you should consider what interaction the user has with MBAM. The key component users will interact with is the client agent. The agent is what enforces the BitLocker policies that have been configured and takes the user through any tasks needed to make...
  • Wiki Page: MBAM Enterprise Compliance Report and Hardware List

    NOTE : This is a stub article without a resolution. Please add content when you can. Issue I have clients that are successfully saving recovery keys to the MBAM Recovery and Hardware Key database, but nothing is getting into the MBAM Compliance Status DB. When I run the Enterprise Compliant...
  • Wiki Page: MBAM - Error message “An error has occurred” when you click the Hardware tab in MBAM

    Issue: Error message “An error has occurred” when you click the Hardware tab in MBAM You might also see an error HTTP 404 error message or Server Error / on the webpage. Resolution: Follow the steps in the below KB article: http://support.microsoft.com/default.aspx?scid...
  • Wiki Page: MBAM - Error opening Enterprise or Computer Compliance Reports in MBAM

    Issue: When a user clicks on MBAM Reports he might see the below error: "An error has occured during Report Processing (rsProcessingAborted) Cannot impersonate user for Data Source "MaltaDataSource" (rsErrorImpersonatingUser). Log on failed: Ensure the username and password...
  • Wiki Page: MBAM fails to take ownership of TPM

    Issue: When Microsoft BitLocker Administration and Monitoring (MBAM) tries to initialize TPM, on some machines you may see the below error message. Error BitLocker drive encryption has a problem and must close. BitLocker will close now. Contact the help desk of your company if you need...
  • Wiki Page: MBAM Svclog files Filling Disk Space

    Issue: Microsoft BitLocker Administration and Monitoring (MBAM) Recovery and Hardware Service.svclog and ComplianceStatusService.svclog grows rapidly and fills the entire disk space where MBAM Admin & Monitoring Server Role is installed. Resolution: Please follow the steps in the below...
  • Wiki Page: MBAM Data Store Communication Failure when you click on MBAM Hardware

    Issue: When you select on Hardware in MBAM Console, you may receive the following error messages: Data store request not completed OR Data store communication failure Resolution: To resolve this issue please follow the steps in the below KB. MBAM Data Store Communication...
  • Wiki Page: MBAM - MBAM Prerequisites checks fail

    MBAM Pre-requisites checks fail with below error message: Setup was unable to verify prerequisites on the computer. If we check mbamsetup log file, we see the below exception: CheckForPrerequisites CA Exception: Invalid URI: The format of the URI could not be determined. Resolution...
  • Wiki Page: Troubleshooting MBAM

    Troubleshooting content is not included in the help content for Microsoft BitLocker Administration and Monitoring (MBAM). Instead, troubleshooting information for Microsoft BitLocker Administration and Monitoring can be found here on the TechNet Wiki. How to Find Troubleshooting Information Use...
  • Wiki Page: MBAM Scalability and High Availability Whitepaper

    Using Microsoft BitLocker Administration and Monitoring but need more information on scalablity and high-availablity for your enterprise environment? The MBAM Scalability white paper can be found here: http://download.microsoft.com/download/4/A/4/4A482A5E-CA63-426D-8537-04D390F51FB7/MBAM Scalability...
  • Wiki Page: Microsoft Bitlocker Administration and Monitoring MBAM - Hardware Page Not Found

    After newly installing MBAM in my environment, all my links to on the default MBAM interface work except the bottom Hardware link. I get a 404 error- page cannot be displayed. When I installed MBAM I selected the Hardware Management. Any suggestions? Reinstall? Here is a clip of the error: ...
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