TechNet
Products
IT Resources
Downloads
Training
Support
Products
Windows
Windows Server
System Center
Microsoft Edge
Office
Office 365
Exchange Server
SQL Server
SharePoint Products
Skype for Business
See all products »
Resources
Channel 9 Video
Evaluation Center
Learning Resources
Microsoft Tech Companion App
Microsoft Technical Communities
Microsoft Virtual Academy
Script Center
Server and Tools Blogs
TechNet Blogs
TechNet Flash Newsletter
TechNet Gallery
TechNet Library
TechNet Magazine
TechNet Wiki
Windows Sysinternals
Virtual Labs
Solutions
Networking
Cloud and Datacenter
Security
Virtualization
Updates
Service Packs
Security Bulletins
Windows Update
Trials
Windows Server 2016
System Center 2016
Windows 10 Enterprise
SQL Server 2016
See all trials »
Related Sites
Microsoft Download Center
Microsoft Evaluation Center
Drivers
Windows Sysinternals
TechNet Gallery
Training
Expert-led, virtual classes
Training Catalog
Class Locator
Microsoft Virtual Academy
Free Windows Server 2012 courses
Free Windows 8 courses
SQL Server training
Microsoft Official Courses On-Demand
Certifications
Certification overview
Special offers
MCSE Cloud Platform and Infrastructure
MCSE: Mobility
MCSE: Data Management and Analytics
MCSE Productivity
Other resources
Microsoft Events
Exam Replay
Born To Learn blog
Find technical communities in your area
Azure training
Official Practice Tests
Support options
For business
For developers
For IT professionals
For technical support
Support offerings
More support
Microsoft Premier Online
TechNet Forums
MSDN Forums
Security Bulletins & Advisories
Not an IT pro?
Microsoft Customer Support
Microsoft Community Forums
Sign in
Home
Library
Wiki
Learn
Gallery
Downloads
Support
Forums
Blogs
Resources For IT Professionals
United States (English)
Россия (Pусский)
中国(简体中文)
Brasil (Português)
Skip to locale bar
Get this Tag RSS feed
Translate this page
Powered by
Microsoft® Translator
Popular Tags
Active Directory
AD
AD DS
adfs
ASP.NET
azure
BizTalk
BizTalk Server
BizTalk Server 2010
C#
Candidate for deletion
certification
cloud
core docs
de-DE
EAA
Ed Price
Ed's Stub Pages
en-US
ESA
es-ES
Excel
Exchange
Exchange 2010
fa-IR
Fernando Lugao Veltem
FIM
FIM 2010
FIM Resources
FIM-HELP
forefront
forums
fr-FR
Gokan Ozcifci
has code
has comment
has comments
has image
has Images
has Other Languages
has See Also
Has Table
Has TOC
Horizon_Net
How To
Hyper-V
id-ID
IIS
Italian Wiki Articles
it-IT
ja-JP
Jordano Mazzoni
Link Collection
Luciano Lima
Luigi Bruno
Lync Server 2010
MIISILMFIM MACAULAY
Multi Language Wiki Articles
needs work
operations manager
Pirated Content
Portal
Português Brasil
PowerShell
pt-BR
security
SharePoint
SharePoint 2010
SharePoint 2013
SharePoint Pirate
Small Basic
solucionando problemas
SQL Server
SQL Server 2012
stub
System Center
System Center 2012
TechNet Guru
TechNet Wiki
TechNet Wiki Featured Article
tonyso
Translated into Japanese
troubleshooting
tr-TR
vídeo
Video
Virtualization
VMM
Wiki
Windows
Windows 7
Windows 8
Windows Azure
Windows Server
Windows Server 2003
Windows Server 2008
Windows Server 2008 R2
Windows Server 2012
yottun8
اکتیو دایرکتوری
Browse by Tags
>
TechNet Articles
>
All Tags
>
Troubleshooting Lync
Tagged Content List
Wiki Page:
Troubleshooting Lync Errors and Alerts
Maheshkumar S Tiwari
Introduction The wiki pages listed below are evolving, community-driven articles that are meant to help troubleshoot Lync error messages and alerts. You can help Please feel free to update these articles to make them more helpful. For example, if you encounter one of these errors or alerts, add...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Voice Error
Maheshkumar S Tiwari
Symptoms While placing a voice or video call in Lync, you see one of the following messages: Voice Error - Voice Voice Error - Video Resolution If you received an error message while placing a voice call in Lync, do the following: Make sure that your Internet connection is online...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Generic Error
Maheshkumar S Tiwari
Symptoms A "Generic Error" message appears while you are using Lync. Resolution If you received this message while placing a voice call in Lync, try the following: Make sure that your Internet connection is online and working properly. Voice calls can be disconnected temporarily...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Generic Transfer Error
Maheshkumar S Tiwari
Symptoms When you try to transfer a call, you see the message "Generic transfer error." Resolution While Lync makes it quick and easy to transfer calls to contacts, delegates, and other numbers, sometimes an issue can occur during a call transfer. These general steps can help you...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Application Sharing Error
Maheshkumar S Tiwari
Symptoms While using application sharing in Lync, you see one of the following messages: Application Sharing Error Application Sharing Error - Legacy Application Sharing Error - Invite Resolution If you run into issues sharing an application with Lync, try the following steps to resolve...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Conferencing Error
Maheshkumar S Tiwari
Symptoms While scheduling or joining a Lync meeting, you see the message "Conferencing Error." Resolution If you run into issues scheduling or joining an online meeting or conference call, contact your support team. To help them resolve the issue, check the following: Specify...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Conferencing Invite Failed
Maheshkumar S Tiwari
Symptoms While scheduling a Lync meeting, you see the message "Conferencing Invite Failed." Resolution If you run into issues scheduling invitations for an online meeting or conference call, contact your support team. To help them resolve the issue, check the following: Does...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Content Sharing Error
Maheshkumar S Tiwari
Symptoms While sharing content in Lync, you see the message "Content Sharing Error." Resolution If you run into issues sharing content in Lync, try the following steps to resolve the problem: Make sure that you can connect with contacts successfully before trying to share content...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Your device is causing poor audio quality, check your device
Maheshkumar S Tiwari
Table of Contents Symptoms Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms Lync handles a wide range of devices while still maintaining high quality audio and video. However, certain devices may cause echo in the call. To reduce echo...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Your Speaker is not working
Maheshkumar S Tiwari
Table of Contents Symptoms Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms The speaker or audio device you’re using is not working correctly. Make sure the audio device is plugged in correctly and also check the volume settings on the...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Your audio device may cause an echo
Maheshkumar S Tiwari
Table of Contents Symptoms Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms If other people are complaining that they hear an echo when they are on an audio call with you, it might be caused by the audio device you are using. ...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Your device is causing poor audio quality
Maheshkumar S Tiwari
Table of Contents Symptoms Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms Your audio device is causing poor audio quality , try using another audio advice. Resolution If the problem persists, transfer the call to a landline...
on
17 Sep 2013
Wiki Page:
Lync Troubleshooting: Your speaker and microphone are not working
Maheshkumar S Tiwari
Table of Contents Symptoms Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms You're not getting sound through your audio device. Resolution If you’re not getting sound through your audio device, check that: The audio...
on
15 Sep 2013
Wiki Page:
Lync Troubleshooting: Your speaker volume is low
Maheshkumar S Tiwari
Table of Contents Symptoms Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms Your speaker volume is too low and you might not hear other people on the call Resolution Try increasing the speaker volume from the Control Panel...
on
15 Sep 2013
Wiki Page:
Lync for Mobile Clients Troubleshooting: This message may not have been delivered
Richard Mueller
Table of Contents Symptoms Scenario 1: An invitation to a new IM conversation Resolution Scenario 2: An ongoing IM conversation Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms Scenario 1: An invitation to a new IM conversation You...
on
3 May 2013
Wiki Page:
Troubleshooting Lync Alerts and Errors
Michele Martin - MSFT
Table of Contents Introduction Lync Troubleshooting Wiki Pages Other Resources Introduction The wiki pages listed below are evolving, community-driven articles that are meant to help troubleshoot Lync error messages and alerts. Please feel free to update these articles to make them more helpful...
on
2 May 2013
Wiki Page:
Troubleshooting: Failed Startup Services Lync Server Access Edge
Richard Mueller
Table of Contents Overview Symptom Cause Solution 1° Solution 2° Other Languages Overview I have the following set topology: The Edge Server is configured and policies established publishing the Standard Pool. The steps of the settings are on the article Instalação do Lync Edge Server...
on
7 Mar 2013
Wiki Page:
Troubleshooting: Limited External Calling in Lync Client
Ed Price - MSFT
Table of Contents Overview Symptom Cause Solution Other Languages Overview I have the following scenario All servers are installed with Windows Server 2008 R2 Service Pack 1, Lync Standard Server was configured with sip home.com.br domain and Active Directory domain is named fqdn home...
on
12 Feb 2013
Wiki Page:
Lync Troubleshooting: Network Connectivity is Causing Video Quality Issues
Stuart Minchington
Symptoms Poor network quality can affect the video quality. Resolution Check the following to improve network quality: We recommend that you do not show video over a wireless internet connection, virtual private network (VPN), or remote access service (RAS) connections. If bandwidth...
on
24 Nov 2012
Wiki Page:
Lync Troubleshooting: Multiple Audio Devices in the Same Room May Cause Audio Quality Issues
Michele Martin - MSFT
Symptoms If you are in a room with several people and multiple audio devices, you might hear a screeching sound or echo on the audio call. Resolution Try the following: Mute your microphone and speakers, or request others in the room to mute their audio. If several people in the same...
on
23 Oct 2012
Wiki Page:
Lync Troubleshooting: Network Connectivity is Causing Audio Quality Issues
Michele Martin - MSFT
Symptoms Poor network quality can affect the audio quality of your calls. The conversation window displays the network quality or signal strength of the call using one, two, or three bars (similar to many mobile phones). If poor network quality is affecting audio, you may see the following messages...
on
23 Oct 2012
Wiki Page:
Lync Troubleshooting: Your Computer is Causing Poor Audio Quality
Michele Martin - MSFT
Symptoms Your computer is running slowly, which is causing poor audio quality. You may have too many applications running at the same time on your computer. Resolution Try the following: Close a few unnecessary applications. Make sure your computer’s device drivers are current. Make sure...
on
23 Oct 2012
Wiki Page:
Lync Troubleshooting: Another User's Device Might Be Causing Audio Quality Issues
Michele Martin - MSFT
Symptoms Audio quality issues and echoes might be caused by the audio device that another caller is using. You might see the following messages in Lync: Another user's device might be causing audio quality issues Another user's device might be causing an echo Resolution Ask others...
on
23 Oct 2012
Wiki Page:
Lync Troubleshooting: Your Microphone is not working
Manjinder Kaur- MSFT
Table of Contents Symptoms Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms The microphone or audio device you are using is not working correctly. Make sure the audio device is plugged in correctly and also check the volume settings...
on
22 Oct 2012
Wiki Page:
Lync Troubleshooting: You may be speaking too close to the microphone
Manjinder Kaur- MSFT
Table of Contents Symptoms Resolution Related Issues Community Resources Phones and Devices Qualified for Microsoft Lync Symptoms If other callers are complaining that your audio is cutting out or they hear a popping sound, you’ll need to make a test call, and then adjust the microphone...
on
22 Oct 2012
Page 1 of 2 (27 items)
1
2
Can't find it? Write it!
Post an Article