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  • Wiki Page: FIM Service Management Agent Deleting the Connector Space

    PURPOSE . 2 RECOMMENED STEPS . 2 Verify the Object Deletion Rule . 2 Make them a disconnector (All non-FIM Service Management Agents) . 3 FIM Service Management Agent Import Attribute Flow (IAF) . 4 Delete the FIM Service Management Agent Connector Space . 4 ...
  • Wiki Page: How to Prepare/Execute Installation of FIM 2010 Add-ins and Extensions via GPO

    Table of Contents PURPOSE SOFTWARE REQUIREMENTS STEPS TO PREPARE FOR DEPLOYMENT HOW TO BUILD THE WINDOWS INSTALLER TRANSFORM (MST) HOW TO ADD THE INSTALLATION PACKAGE TO GROUP POLICY VERIFY THE INSTALLATION PACKAGE ON THE CLIENT TROUBLESHOOTING Logging and troubleshooting ideas EVENT IDs to be aware...
  • Wiki Page: FIM Synchronization Service Crashing on Full Import (Stage Only)

    Recently I had an issue where a Full Import (Stage Only) on an Oracle Management Agent would crash the FIM Synchronization Service. We have seen this happen with other Management Agents as well. This specific issue was in-regards to the Oracle Management Agent. The first thing that was noticed...
  • Wiki Page: How to migrate FIM backend database to new SQL Server

    PURPOSE The purpose of this document is to guide you through the steps to migrate the backend database from one SQL Server to a new SQL Server. OVERVIEW The Synchronization Manager does not contain any easy way of referencing a new location for the backend SQL Server database. You will need...
  • Wiki Page: FIM Troubleshooting: ma-extension-error when exporting to Exchange 2007 or 2010

    Table of Contents OVERVIEW / PURPOSE TROUBLESHOOTING TIPS DESCRIPTION LIST OF ERRORS Could not find the default Administrative Group ‘Exchange Administrative Group’ The Exchange server address list service failed to respond ExternalEmailAddress is mandatory on MailUser is not valid for Alias SEE ALSO...
  • Wiki Page: FIM Troubleshooting: Installation Hot Fix Update Rolls Back Without Warning or Error

    Table of Contents Symptoms Windows installer verbose log file Resolution Option 1: delete ilmpasswordportal.wsp Option 2: run administrative timer jobs Option 3: deactivate/uninstall feature from stsadm Today I worked on a hot fix installation issue. The installation goes through and hits a certain...
  • Wiki Page: REFERENCE: Configuring Exchange 2010 Provisioning

    Table of Contents OVERVIEW / PURPOSE / GOAL WHICH IDENTITY PRODUCT DO YOU HAVE INSTALLED? IIFP / MIIS 2003 / ILM 2007 RTM ILM 2007 FEATURE PACK 1 ILM 2007 FP1 SP1 / FIM 2010 / FIM 2010 R2 PREREQUISITES WINDOWS POWERSHELL V2 GALSYNC USER PERMISSIONS URI TO CLIENT ACCESS SERVER POSSIBLE ISSUES EXPORT ISSUES...
  • Wiki Page: FIM: How to Script for Clearing Run History

    Here is a little script I wrote for clearing the run history via script and using WMI. Clear Run History Script Dim Service Dim ManagementAgent Dim DeleteDate Set Service = GetObject( "winmgmts:\root\MicrosoftIdentityIntegrationServer" ) Set Server...
  • Wiki Page: FIM Export Error: ExternalEmailAddress Is Mandatory on MailUser. Property Name: ExternalEmailAddress

    Recently, I worked on an issue where we were receiving a ma-extension-error on export. In reviewing the Application Event Log, I found the below information concerning the exported object. The piece of the event log that I was most interested in was the ERROR: ExternalEmailAddress is mandatory on...
  • Wiki Page: TROUBLESHOOTING: FIMCM: No mapping between account names and security IDs was done

    Table of Contents OVERVIEW / PURPOSE / GOAL PROBLEM STATEMENT ERROR MESSAGE FIM CM VERBOSE TRACE LOG CAUSE RESOLUTION SEE ALSO OVERVIEW / PURPOSE / GOAL Recently worked an issue in support concerning Microsoft Forefront Identity Manager - Certificate Management. The resolution...
  • Wiki Page: FIM 2010: How to Validate Information Being Exported

    Table of Contents OVERVIEW Steps Details EXPORT TO A DROP FILE SEARCH CONNECT SPACE – PENDING EXPORTS EXPORT USING A THRESHOLD See Also Other FIM Resource Wiki OVERVIEW You have just built a new solution using the Synchronization Service Engine. You want to validate your exports prior to exporting...
  • Wiki Page: FIM: Deleting a Management Agent and Connector Space

    Table of Contents Why delete the connector space Backup Database Backup Management Agent Configuration Attribute recall Deleting the connector space Disable provisioning Recreate the management agent Bring the objects back into the metaverse (Import and Synchronization) Re-enable provisioning Checking...
  • Wiki Page: Troubleshooting FIM 2010 Error 1920: FIMPasswordReset failed to start

    Table of Contents Error Message Symptoms RESOLUTION Error Message Error 1920. Service 'Forefront Identity Manager Password Reset Client Service' (FIMPasswordReset) failed to start. Verify that you have sufficient privileges to start system services. Symptoms Execute the install up...
  • Wiki Page: Create a Mail-Enabled User Object for Exchange 2007/2010

    Recently worked an issue where the question came up about the required attributes for an Exchange Mail-Enabled User object. It took some digging through some documentation, but did manage to find some information on the topic. I felt like placing this information into a single location to help guide...
  • Wiki Page: FIM-GALSYNC: Exchange 2007 Provisioning

    Contents OVERVIEW/GOAL . 1 UNDERSTANDING THE IDENTITY PRODUCT YOU HAVE INSTALLED .. 1 PREREQUISITES . 2 Reason: 2 POSSIBLE ISSUES . 3 ADDITIONAL INFORMATION .. 3 Permissions for the GalSync User . 3 GalSync Solution between Microsoft Exchange 2007 and Microsoft Exchange 2010 ...
  • Wiki Page: Full Import (Stage Only) Causes FIM Synchronization Service (miiserver.exe) to Crash

    Recently worked an issue where a Full Import (Stage Only) on an Oracle Management Agent would crash the FIM Synchronization Service. We have seen this happen with other Management Agents as well. This specific issue was in-regards to the Oracle Management Agent. The first thing noticed, is that...
  • Wiki Page: FIM Synchronization Rules: Dropdowns Contain No Data or Missing Data

    PROBLEM STATEMENT You go to create a new synchronization rule. You reach the Scope tab. You notice that all the drop-down boxes contain no data. Another possibility is that you can see some data, but do not see a new management agent that you created in the Synchronization Service Manager. CAUSE...
  • Wiki Page: FIM 2010 Hotfix installation - Documentation of the MSP files

    Ever open a Microsoft Forefront Identity Manager 2010 hot fix and go, “OMG what do I install and where do I install it too?” Well, hopefully this information will help outline the information for you on what is what inside of a Microsoft Forefront Identity Manager 2010 hot fix. MSP is...
  • Wiki Page: PCNS Logging

    Table of Contents PCNS MIIS 2003 / ILM 2007 FIM SYNCHRONIZATION SERVICE See also The purpose of this Wiki article is to provide insight on how to enable logging for PCNS and Password Synchronization. For troubleshooting purposes, setting verbose logging will assist greatly. PCNS For PCNS,...
  • Wiki Page: Permissions for GalSync User

    A very common question in support concerning GalSync is what are the permissions needed for the GalSync User Account to make GalSync work. I have documented this information below to help understand what is needed for GalSync to work. The GalSync User account is the account specified on the “ Connect...
  • Wiki Page: SSPR: Password Reset Registration: "An error was encountered. Please call helpdesk or your system."

    Recently I worked an issue involving the FIM 2010 Self-Service Password Reset (SSPR) product. It took me a bit of time to locate the problem, and we had to check several things before we were able to resolve the issue. We were receiving “ An error was encountered. Please call helpdesk or your system...
  • Wiki Page: FIM: "HTTP Error 401. The requested resource requires user authentication"

    FIM TOPOLOGY In this issue, we had three separate machines for the FIM Topology. (1) FIM Portal Machine, (2) FIM Service Machine, (3) FIM Synchronization Service Machine PROBLEM STATEMENT You attempt to access the FIM Portal from a client machine as the FIM Administrator account. You receive...
  • Wiki Page: FIM: Service Not Available - "The Portal cannot connect to the middle tier using the web service interface"

    Table of Contents PROBLEM STATEMENT APPLICATION EVENT LOG CAUSE RESOLUTION ADDITIONAL INFORMATION PROBLEM STATEMENT Today, I worked on an issue to where we had just completed the installation of the Forefront Identity Manager 2010 Service and Portal. Navigating to the IdentityManagement...
  • Wiki Page: Object reference not set to an instance of an object

    Table of Contents PROBLEM STATEMENT TROUBLESHOOTING FIM CERTIFICATE MANAGEMENT EVENT LOG CERTIFICATE MANAGER TRACE LOG RESOLUTION PROBLEM STATEMENT You are a FIM CM Administrator working inside of Forefront Identity Manager 2010 – Certificate Management. You navigate to "Manage...
  • Wiki Page: How to Capture a Verbose Log for CLM or FIM CM

    PURPOSE The purpose of this document is to walk you through the steps to enable verbose logging for Certificate Lifecycle Manager 2007 or FIM 2010 Certificate Manager. Verbose logging can be very beneficial when troubleshooting a CLM or FIMCM problem. HOW TO CAPTURE VERBOSE LOGGING Create...
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